Tech Support

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As a valued Customer, you are eligible to receive Tech Support services. Please note that ONLY e-mail Tech Support is provided for T & F TEAM MANAGER Lite. Click Here for more information about T & F TEAM MANAGER Lite.

When requesting tech support, please provide the required information about your computer and HY-TEK product. Before you call, fax, or e-mail your questions, please check out the following information This information is required so that the Tech Support team can properly assist you.

•	The version of the T & F TEAM MANAGER software you are using (Click on Help then About).

•	Your License Name (Click on Help then About).

•	The type of processor used by your PC (e.g. 300 MHz PC).

•	The version of Windows you are using (e.g. Windows 98, Windows ME).

•	A detailed description of your question and/or problem.

E-mail Support (Preferred and Most Responsive Option)

E-mail us your question at tftm@hy-tekltd.com. Make sure you provide enough detail so that the technical support staff can understand the nature of your problem. After Technical Support has had a chance to review your e-mail, a support representative will respond to you by return e-mail.

Telephone Support

Telephone Support is available from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday (except holidays). The Tech Support telephone number is 615.599.4364. Telephone support is NOT available for T & F TEAM MANAGER Lite.